Privacy Policy
Effective Date: July 8, 2024
LockItVault ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including through our application-to-person (A2P) messaging services via 10-digit long codes (10DLC). Please read this privacy policy carefully.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via our messaging services includes:
1.1 Personal Data: Personally identifiable information such as your name, email address, phone number, and any other information you voluntarily provide to us.
1.2 Transactional Data: Information about the messages we send and receive, including message content, timestamps, and metadata.
1.3 Technical Data: Device information such as your mobile device ID, IP address, operating system, browser type, and usage data.
2. Use of Your Information
2.1 To provide and manage our services: Including sending you messages for authentication, security alerts, and other related notifications.
2.2 To communicate with you: Responding to your inquiries, providing customer support, and sending updates and promotional materials.
2.3 To improve our services: Analyzing usage patterns to enhance our offerings and user experience.
2.4 To comply with legal obligations: Ensuring compliance with applicable laws, regulations, and industry standards.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations:
3.1 With service providers: We may share your information with third-party service providers who perform services on our behalf.
3.2 For legal purposes: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Business transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights and Choices
You have the following rights regarding your personal information:
5.1 Access: You may request access to the information we have about you.
5.2 Correction: You may request that we correct or update any inaccurate information.
5.3 Deletion: You may request that we delete your personal information, subject to certain exceptions.
5.4 Opt-Out: You may opt-out of receiving promotional messages from us by following the instructions in those messages or contacting us directly.
6. Children's Policy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
LockItVault Email: [email protected]
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy periodically to stay informed about our practices.
By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.